What
If your scorecard data shows that 80% of drivers exceed threshold limits on a specific behavior like harsh braking, you can either tune your existing coaching protocol to address that metric or redesign the program if internal coaching lacks the authority to enforce behavior change. When insurance carriers demand objective proof of a compliant coaching cycle and your system only provides raw scores without a closure process, you must reconfigure your telematics integration or replace the coaching framework entirely with a system that provides an auditable coaching trail.