FAQ Archive
GPSController FAQs - Page 278
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FAQ
What is an acceptable GPS delay for fleet management?
For basic location tracking, a delay of 60 to 120 seconds might be acceptable. However, for active dispatch, security geofence alerts, or customer live ETA updates, the delay needs to be under 30 seconds to be viable. An...
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When should a fleet consider replacing their current GPS tracking system?
When data errors start creating operational or financial risk—like missed delivery SLAs due to poor ETAs, unexplained fuel loss, or compliance report failures. If you're spending more time verifying data than using it, o...
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Are cheaper GPS tracking solutions sufficient for small fleets?
They can be, but you need to audit hidden costs like data delay affecting customer service, lack of proper geofencing for site security, and inadequate logs that fail during driver disputes or insurance claims. The cheap...
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How can I verify a company's claim about network uptime?
Ask for historical system status reports or API availability logs. Request references from current clients with similar fleet size and operational area, and specifically ask about performance during peak traffic or in si...
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What is the most important feature to look for in a GPS tracking company in Dubai?
Data reliability and latency. Consistent, sub-60-second reporting intervals are non-negotiable for live management and compliance. Fancy features are worthless if the location data is stale or missing during critical eve...
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What is the critical data synchronization issue with some GPS systems for refrigerated trucks?
Some systems have location data updating frequently (e.g., every minute) while temperature sensors report less frequently (e.g., every 15 minutes). This gap can miss critical events like compressor failures that occur be...
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When should a fleet manager replace their old tracking system for cold chain operations?
Replacement is needed when you can't automatically generate a single report merging route history with temperature graphs and event logs. If manual reconciliation of GPS data with reefer unit data is required to explain...
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How does GPS technology help with cold chain compliance in Dubai and the UAE?
GPS provides geofenced proof of custody by stamping exact times when shipments enter and leave warehouses, ports, or distribution centers. Combined with temperature data, it proves the cold chain remained unbroken and wi...
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What is the main difference between a GPS controller and a standard GPS tracker for refrigerated trucks?
A GPS controller provides integrated data correlation that unifies real-time location with live temperature, humidity, reefer unit fuel usage, and door sensor data. Unlike a standard tracker that only shows location, a c...
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Can we be fined for using a monitoring system with high latency?
Indirectly, yes. Regulations are moving toward 'active safety management' that must be demonstrated. If an audit shows your system's latency prevented timely intervention during a documented incident, it can be flagged a...
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How do we know if the problem is our devices or our GPS controller platform?
Isolate one vehicle in an area with strong cellular signal. If latency persists, the bottleneck is likely in the platform's processing or alert engine. If the problem goes away, it's probably an issue with the devices th...
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Why do harsh braking alerts sometimes appear minutes late in Dubai?
It's usually a mix of GPS signal drops in tunnels or between skyscrapers, combined with devices holding onto data and transmitting it in batches to save battery and data costs. This creates unacceptable lag for real-time...
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