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FAQ Archive

GPSController FAQs - Page 290

Browse older support questions without loading full answer pages into the archive.

FAQ

Can customers see historical route data through a live sharing link?

Typically, no—a live link is usually a view-only portal showing current or very recent position. But if the link provides a 'playback' feature, it may expose trip history. That depends completely on your platform's confi...

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FAQ

How live is the 'live location' in a customer sharing link?

It's only as live as your device's last successful data transmission. That can lag behind the true location by 30 seconds to several minutes, depending entirely on cellular coverage and satellite visibility. It's not abo...

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FAQ

When should a fleet consider upgrading their tracking hardware for better connectivity?

Upgrade when signal gaps cause real problems like missed alerts, compliance headaches, or costly operational mistakes. If your current system can't handle data backlogs smartly or lacks network fallbacks, it's time to lo...

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FAQ

What is the biggest compliance risk associated with signal loss for fleet tracking?

The biggest compliance risk is with mandates like Electronic Logging Device (ELD) requirements that need regular data syncs. Long signal gaps create unverifiable driver logs with timestamped history holes, which can resu...

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FAQ

What are the operational risks when GPS controllers lose internet connectivity?

When live maps go dark, dispatchers may see frozen vehicle icons and assume drivers are parked when they're actually moving through low-signal areas. This leads to incorrect backup unit deployment, inaccurate delivery ET...

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FAQ

How does a GPS controller work in areas with no cellular signal?

The GPS controller continues to log location, engine statistics, and driver behavior data even without a cellular signal. It stores this data locally in its internal memory until it regains a signal, at which point it tr...

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FAQ

How do I know if my GPS controller can handle 50+ vehicles?

The threshold is operational silence. If your team isn't questioning data or manually correcting reports, and alerts fire consistently under 90 seconds, you're likely okay. If you are, the platform isn't working for you....

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FAQ

What is the biggest compliance risk at this scale?

Corrupted Hours of Service (HOS) logs. When location pings are delayed or dropped, the electronic logging device (ELD) integration can misassign driving time to off-duty periods, creating violations that are hard to dete...

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FAQ

Will 5G fix GPS delays for large fleets?

No. 5G improves the speed data travels from the device, but if the receiving GPS controller software can't process the incoming volume fast enough, you just get a faster flood of data into a bottleneck. The network isn't...

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FAQ

How does GPS tracking fail with more than 50 vehicles?

It fails systematically, not randomly. The controller's data pipeline gets overloaded, causing timestamp errors. Live locations lag, geofence alerts queue up, and reports blend data from different time windows, making fu...

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FAQ

When should a school district consider replacing their GPS tracking system rather than just tuning it?

Replacement becomes necessary when there are consistent multi-minute delays, unexplained location jumps, or when parent complaints about app inaccuracy become a major administrative burden. If dispatchers must manually c...

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FAQ

What's the biggest mistake schools make when choosing a GPS tracking system for school buses?

The biggest risk is choosing a platform with attractive features like geofencing and alert dashboards, but with underlying architecture that batches location updates to save on cellular data costs. This creates dangerous...

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