FAQ Archive
GPSController FAQs - Page 339
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FAQ
How do I decide whether to fix or replace my fleet tracking system?
Run a 60-day diagnostic sprint: two weeks for hardware signal validation, two weeks for workflow integration auditing, and one month to track measured outcomes. If core metrics like location accuracy, data transmission r...
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What should I check first when my fleet tracking system isn't working properly?
Start by auditing the software configuration and cellular network performance for underperforming units. Verify foundational GPS and engine data accuracy before adding more features. Check for misconfigured reporting int...
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How can inaccurate GPS data create compliance risks for my fleet?
Inaccurate engine hour logs or location histories can fail ELD mandate audits or break service-level agreements. When tracking issues lead to compliance violations, they become direct financial penalties rather than just...
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Why isn't my GPS fleet tracking system delivering the promised savings and ROI?
Savings depend on accurate, actionable data. If your location pings are delayed, alerts are unreliable, or idle time reports are wrong, you can't optimize routes or reduce fuel consumption. The system may be technically...
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When should a fleet manager consider replacing their BLE tool tracking system rather than troubleshooting it?
Consider replacement when missed alerts cause service delays, tool loss costs exceed the price of a new system, or audit reports consistently show unaccounted assets. When adjusting tag placement and gateway settings mor...
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How does radio interference affect BLE tool tracking at job sites compared to controlled yard conditions?
Job sites introduce steel structures, generator noise, and multiple vehicles that scatter BLE signals, while yard conditions are controlled. The gateway's scan might even pick up a tag from a nearby van, causing false 'p...
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What are common mistakes that cause BLE tracking failures in fleet vehicles?
Common mistakes include treating BLE tags like GPS units (BLE is designed for proximity, not precision location), placing tags inside metal toolboxes, mounting vehicle gateways near transmission tunnels, and not setting...
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Why do BLE tool tracking alerts fail in real service van conditions?
BLE tool alerts fail due to signal handoff disruptions between the van's GPS tracker and BLE tags caused by real-world factors like engine vibration, metal toolboxes, and driver routines. The 'last seen' logic can fail w...
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Does simply having GPS tracking installed guarantee lower commercial insurance rates?
No, simply having GPS tracking installed rarely gets you a discount without a formal agreement with the insurer. Discounts are based on whether your tracking data proves you're less of a risk through verifiable driver be...
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When should I consider switching my fleet tracking software for insurance compliance?
You should consider switching when your current provider cannot deliver locked-down, auditor-ready event logs. This is a signal to look for a platform specifically built for compliance verification that can handle the ve...
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Why would my insurance discount get revoked after being approved?
Insurance discounts can be revoked for several reasons: data inconsistencies in your tracking reports, failing to report a major incident that your own system logged, or an audit finding that your tracking system was off...
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What fleet tracking data do insurance companies actually want for discounts?
Insurance companies typically want verified reports on speeding, harsh braking, time-of-day operation, and sometimes route adherence. Getting this data reliably often requires solid fuel and performance monitoring sensor...
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