Sale is liveUpto 70% Off
00D
00H
00M
00S
Global Reach
US flagGB flagDE flagFR flagIN flagAE flagSG flagAU flagCA flagBR flagZA flagNG flagJP flagKR flagID flagES flagIT flagMX flagTR flagSA flag
US flagGB flagDE flagFR flagIN flagAE flagSG flagAU flagCA flagBR flagZA flagNG flagJP flagKR flagID flagES flagIT flagMX flagTR flagSA flag

FAQ Archive

GPSController FAQs - Page 361

Browse older support questions without loading full answer pages into the archive.

FAQ

When should I replace my driver scorecard software instead of trying to fix it?

Replace it when your internal fixes—like adjusting event thresholds or adding new report parameters—fail to change driver behavior or reduce incidents after two quarterly safety reviews. If the core system can't ingest a...

Read full answer ->

FAQ

How many vehicles does it take for driver scoring errors to become a major problem?

Problems start creeping in around 50 vehicles when manual oversight becomes impossible, but systemic failure usually kicks in between 150-200 assets. At that scale, data averaging, delayed processing, and lack of individ...

Read full answer ->

FAQ

What is the biggest red flag that my driver scorecard data is inaccurate?

A consistently 'good' safety score for a specific vehicle during periods of high driver turnover or on routes with known hazards. This indicates the software is only measuring basic compliance like speed limit adherence...

Read full answer ->

FAQ

How do I decide whether to fix or replace my fleet tracking system?

Run a 60-day diagnostic sprint: two weeks for hardware signal validation, two weeks for workflow integration auditing, and one month to track measured outcomes. If core metrics like location accuracy, data transmission r...

Read full answer ->

FAQ

What should I check first when my fleet tracking system isn't working properly?

Start by auditing the software configuration and cellular network performance for underperforming units. Verify foundational GPS and engine data accuracy before adding more features. Check for misconfigured reporting int...

Read full answer ->

FAQ

How can inaccurate GPS data create compliance risks for my fleet?

Inaccurate engine hour logs or location histories can fail ELD mandate audits or break service-level agreements. When tracking issues lead to compliance violations, they become direct financial penalties rather than just...

Read full answer ->

FAQ

Why isn't my GPS fleet tracking system delivering the promised savings and ROI?

Savings depend on accurate, actionable data. If your location pings are delayed, alerts are unreliable, or idle time reports are wrong, you can't optimize routes or reduce fuel consumption. The system may be technically...

Read full answer ->

FAQ

When should a fleet manager consider replacing their BLE tool tracking system rather than troubleshooting it?

Consider replacement when missed alerts cause service delays, tool loss costs exceed the price of a new system, or audit reports consistently show unaccounted assets. When adjusting tag placement and gateway settings mor...

Read full answer ->

FAQ

How does radio interference affect BLE tool tracking at job sites compared to controlled yard conditions?

Job sites introduce steel structures, generator noise, and multiple vehicles that scatter BLE signals, while yard conditions are controlled. The gateway's scan might even pick up a tag from a nearby van, causing false 'p...

Read full answer ->

FAQ

What are common mistakes that cause BLE tracking failures in fleet vehicles?

Common mistakes include treating BLE tags like GPS units (BLE is designed for proximity, not precision location), placing tags inside metal toolboxes, mounting vehicle gateways near transmission tunnels, and not setting...

Read full answer ->

FAQ

Why do BLE tool tracking alerts fail in real service van conditions?

BLE tool alerts fail due to signal handoff disruptions between the van's GPS tracker and BLE tags caused by real-world factors like engine vibration, metal toolboxes, and driver routines. The 'last seen' logic can fail w...

Read full answer ->

FAQ

Does simply having GPS tracking installed guarantee lower commercial insurance rates?

No, simply having GPS tracking installed rarely gets you a discount without a formal agreement with the insurer. Discounts are based on whether your tracking data proves you're less of a risk through verifiable driver be...

Read full answer ->