FAQ Archive
GPSController FAQs - Page 38
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FAQ
What makes dashcam footage legally acceptable for insurance claims?
Legally acceptable dashcam evidence requires metadata baked into the file including speed, exact coordinates, and G-force readings. The footage must be part of a complete evidence chain with continuous GPS location, sync...
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At what fleet size does manual video management become too risky?
Manual video management becomes a significant risk once you have more than 10-15 vehicles. Beyond this scale, the chances of losing clips, submitting evidence late, or mishandling data increase dramatically. An automated...
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Can consumer-grade dashcams adequately protect a fleet from false claims?
No, consumer-grade dashcams are insufficient for fleet protection. Budget models often have unreliable G-sensors, corrupt files when they lose power, and cannot connect to telematics systems for automatic uploads. They c...
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Why do insurance companies often reject dashcam footage for fleet claims?
Insurance companies typically reject dashcam footage when it has missing or inaccurate timestamps and GPS data. A break in the evidence chain makes them question if the video was tampered with or is even accurate. They n...
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When should fleet operators replace GPS tracking devices instead of troubleshooting signal issues?
Replace devices when failures impact compliance audits, occur on older hardware (5+ years), or when diagnostic logs show irreparable chipset failure. Systematic failures affecting compliance reporting or outdated device...
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What are common causes of GPS signal failure that aren't related to hardware issues?
Common non-hardware causes include urban canyons from tall buildings, cellular network congestion from dense fleet concentration, misconfigured device sleep modes that power down GPS during perceived inactivity, and weak...
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What percentage of fleet vehicles losing signal indicates a systemic problem rather than isolated incidents?
If more than 25-30% of a localized fleet group has consistent signal gaps, this indicates a systemic problem like network congestion or faulty devices, rather than just environmental factors affecting individual vehicles...
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What are the operational impacts of GPS signal failure in fleet tracking?
GPS signal failure causes lost visibility, stops live location pings, kills ETA updates, disables theft alerts, breaks chain of custody for high-value assets, and can create false movement reports when stale cached data...
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When should I consider replacing an inaccurate fuel sensor instead of trying to fix it?
When the cost of repeated diagnostics, driver reports, and corrupted data exceeds the replacement cost and risk. This is when you should install a new, compatible sensor and re-integrate its data stream.
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How does sensor inaccuracy create a compliance risk?
Inaccurate fuel logs lead to incorrect IFTA tax reporting and can trigger false fuel theft investigations. Both are serious liabilities during audits of your asset monitoring data.
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Why does my sensor show accurate levels sometimes but not others?
This usually points to environmental factors—temperature, vehicle incline, or fuel slosh. It often reveals a calibration that's only valid for a specific tank level or condition, which creates audit risk.
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Can a software update fix my inaccurate fuel sensor?
Only if the inaccuracy comes from the calibration table or data interpretation in the telematics firmware. A physically failed or degraded sensor needs hardware intervention.
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