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FAQ Archive

GPSController FAQs - Page 40

Browse older support questions without loading full answer pages into the archive.

FAQ

When should I consider replacing my AIS-140 compliant trackers?

Consider replacement when you have persistent data gaps over 5% in daily audits, hardware diagnostics point to memory failure, or devices can't support needed features like reliable geofencing without lag. When basic adj...

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FAQ

What are common failure patterns in AIS-140 trackers that people often misunderstand?

Many blame 'poor signal' for failures, but often the real culprit is the device's internal flash memory wearing out from constant logging. This can cause the unit to freeze and miss scheduled transmissions, appearing as...

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FAQ

How does operating a large fleet impact AIS-140 tracker performance?

Large fleets create network congestion when dozens of vehicles send data bursts simultaneously, overwhelming backend servers and clogging cellular networks. This leads to delayed geofence alerts, reporting gaps, and unre...

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FAQ

What does AIS-140 compliance really mean for live fleet tracking?

True AIS-140 compliance means your tracker must reliably send specific data—location, speed, ignition status—to a server at regular intervals. The certification ensures basic function, but real-world conditions like urba...

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FAQ

When should a fleet consider replacing their dashcam system?

Replacement should be considered when missing footage incidents affect more than 5% of reportable events, or when the current system cannot provide a verifiable audit trail that satisfies insurance carrier evidence requi...

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FAQ

What proactive measures can fleet managers take to prevent lost dashcam video?

Fleet managers should implement proactive maintenance protocols including using high-endurance SD cards, scheduling monthly format cycles, enabling cellular auto-upload for critical events, and using software that provid...

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FAQ

How does missing dashcam footage affect insurance claims for fleet vehicles?

While it rarely leads to outright denial, missing footage significantly increases the risk of liability disputes. Without video evidence, claims settle on circumstantial evidence which often results in shared-fault deter...

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FAQ

What are the common reasons why dashcam footage might be missing after an accident?

Common causes include a full or corrupted SD card, power interruption during the crash that stops the final write, device fault where the G-sensor didn't trigger the event lock properly, or failed automatic uploads over...

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FAQ

When should I consider replacing a GPS tracking device instead of troubleshooting?

Consider replacement when the same problem recurs across multiple vehicle installations, or when basic diagnostics like SIM swaps and hard resets provide less than 48 hours of relief. Persistent failure under normal cond...

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FAQ

Can geofences cause tracking problems in fleet management?

Yes, too many geofences can cause tracking problems. Each geofence requires constant calculation on the device, and an overloaded device prioritizing geofence checks can delay its primary location reporting, creating dat...

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FAQ

How do reporting intervals and power management affect GPS tracking visibility?

Aggressive real-time tracking on hundreds of assets can cause gateway timeouts, making devices appear offline when they're stuck in reporting queues. Devices in low-power, low-frequency update states after prolonged idli...

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FAQ

What is the biggest mistake when diagnosing GPS tracking failures?

The biggest mistake is immediately replacing hardware without investigating underlying issues. This escalates costs without solving network or API integration sync problems. Often, delayed geofence alerts are caused by t...

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