FAQ Archive
GPSController FAQs - Page 53
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FAQ
What is considered normal data lag for GPS tracking in fleet management?
For modern cellular-based tracking systems, normal reliable operation should report location updates within 30-60 seconds of a change. Consistent delays beyond 90 seconds typically indicate a systemic problem in the devi...
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How many missing driver logs trigger a DOT compliance violation?
Any unaccounted driving time constitutes a DOT compliance violation. Auditors require a continuous, unbroken record of driver activity. Even a single 4-hour gap requires manual correction, and multiple gaps across a flee...
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When should I replace GPS trackers instead of trying to fix the log issue through configuration?
Replace the trackers immediately if the manufacturer confirms they lack non-volatile memory for log caching. This is a hardware limitation that cannot be solved through software configuration changes. Continuing to use s...
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Why do driver logs disappear after a GPS tracker reboots?
The logs disappear because lower-quality tracking devices store logs in volatile memory before sending them to the fleet management software. When the device reboots, it wipes the volatile memory clean, permanently delet...
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Can poor cellular signal cause lost logs after a tracker reboot?
No, cellular signal issues are not the root cause. While poor signal can affect data transmission, the actual data loss occurs at the device level. If the tracker had proper persistent storage (non-volatile memory), it w...
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What are the first signs that my fleet's GPS controllers are failing?
The earliest warnings include delayed location pings (like geofence alerts arriving 15 minutes late), missed ignition events, and mileage totals that stop climbing. These indicate transmission problems and signal degrada...
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What are the final signals that repair is no longer viable for GPS controllers?
When devices won't accept firmware updates anymore, or suffer from permanent GPS module drift that can't be corrected, replacement becomes inevitable to maintain compliance and visibility.
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Can failing GPS controllers cause incorrect fuel usage reports?
Yes, faulty controllers can miss engine cycles or send erratic RPM data, which will throw off fuel calculations in fuel performance monitoring systems, sometimes significantly.
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How many vehicles need to have GPS issues before considering a fleet-wide replacement?
While there's no magic number, if failures affect over 15-20% of your units, or if they're concentrated in your most critical vehicle classes, a fleet-wide replacement strategy usually becomes more cost-effective than co...
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Should I upgrade devices or software if my fleet's geofence alerts are failing during peak hours?
Start with software and architecture improvements. Upgrading devices won't solve server processing bottlenecks. If your current platform can't decouple GPS data ingestion from alert logic execution, no device change will...
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How does fleet size impact the reliability of geofencing alerts on active routes?
Reliability drops exponentially with fleet size. A system handling 10 vehicles might process alerts in milliseconds, but at 100 vehicles, the same system can experience seconds of latency. This means alerts for 'zone ent...
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What are the compliance risks when geofence alerts fail during fleet operations?
Failed geofence alerts create serious compliance gaps, such as mandated rest breaks or hazardous material zone entries going completely unlogged. This creates audit exposure when reports don't match what actually happene...
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