FAQ Archive
GPSController FAQs - Page 55
Browse older support questions without loading full answer pages into the archive.
FAQ
Do all GPS devices detect harsh braking the same way?
No, they don't. Basic devices rely solely on GPS-derived speed calculations. More advanced units have built-in accelerometers that give more precise, instantaneous detection of actual G-force changes, capturing events th...
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Why would a GPS tracker not report an obvious hard stop?
GPS latency is the main culprit. If the stop happens between two reported location pings, the system just interpolates the speed change. It can smooth over that sudden peak force and classify the whole thing as normal br...
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When is it time to replace a legacy tracking API?
When the cost of all your workarounds and missed opportunities is bigger than the migration effort. Or when you simply can't support a new business need, like proper API integrations with your dispatch software.
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Can legacy APIs support modern features like geofencing?
Technically, maybe. But not well. Alerts come late, lack detail, or don't talk to your other systems. You end up manually checking everything, which defeats the whole purpose of automated geofencing alerts.
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How do legacy APIs create data gaps?
They use old protocols, and their error handling is bad. You lose pings in weak signal areas, get incomplete trip logs, and deal with mismatched timestamps. It completely breaks any chance of accurate fuel performance mo...
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What is the biggest hidden cost of a legacy tracking API?
It's developer and IT time, hands down. The hours spent on maintenance, writing custom patches, and chasing down data sync failures will blow past any savings on licensing.
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What's the first step if I fail a compliance check?
Immediately request the detailed failure report from the authority to identify the specific parameters or time periods that are non-compliant. Then, work with your telematics provider to diagnose and rectify the issue, w...
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How far back do authorities check data during permit renewal?
Typically, auditors will request data from the entire period since the last permit was issued or renewed, often a full year. They look for continuity and consistency in all mandatory data points throughout that period. I...
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Can a vehicle pass the initial certification but fail at renewal?
Absolutely. Initial certification tests a snapshot in time. Renewal audits months or years of historical data, where issues like SIM card failure, firmware glitches, or cellular network changes can create compliance gaps...
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What are the most common reasons for AIS 140 failure at renewal?
The top reasons are gaps in historical data logs due to GPS/signal loss, incorrect device configuration parameters, expired or inactive SIM cards, and time synchronization errors between the device and central server. It...
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What's the first thing I should check when I get a fuel theft alert?
Immediately review the vehicle's location history, ignition status, and driver activity from your fleet management software to see if the drop correlates with a plausible stop or driving behavior before assuming theft.
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How often should fuel level sensors be calibrated?
Sensors should be checked and calibrated at least annually or after any major fuel system maintenance, as physical disturbances can alter their reading baseline.
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