FAQ Archive
GPSController FAQs - Page 140
Browse older support questions without loading full answer pages into the archive.
FAQ
What happens to the video footage if the truck loses cellular connectivity during the collision event?
The footage is stored locally on the vehicle's SD card until a cellular connection is restored. The system automatically uploads any pending events in sequence once the network link re-establishes, ensuring that no colli...
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How does real-time collision detection lower accident claims for a long-haul fleet?
It reduces both the number of fraudulent claims and the time spent investigating legitimate ones. The video evidence gives adjusters a definitive answer to who was at fault, which encourages faster settlement and discour...
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Does video telematics with collision detection record continuously or only when an impact occurs?
The system records continuously in a rolling buffer but only saves video to permanent storage when the accelerometer detects an impact force above a set threshold. This conserves bandwidth and storage space on the vehicl...
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When should I replace my fleet tracking system instead of tuning it?
You should replace your fleet tracking system when tuning and reconfiguration no longer resolve persistent signal delay exceeding five seconds, when compliance logs show recurring routing data errors, or when the softwar...
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Can route optimization still work if the GPS signal is delayed?
No, route optimization cannot reliably reduce fuel spend if GPS signal delay exceeds two to three seconds. The AI engine will recalibrate routes based on stale positions, which can send drivers into traffic or blocked st...
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What causes GPS signal delay in urban delivery fleets?
GPS signal delay is typically caused by physical obstructions like tunnels, high-rise buildings, and steel bridges that block satellite line-of-sight, as well as network congestion from too many connected devices competi...
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How does AI route optimization reduce fuel spend during peak traffic?
AI route optimization reduces fuel spend by analyzing GPS tracking signals from each vehicle to predict traffic patterns and reroute drivers away from congestion. However, accuracy depends on GPS signal latency remaining...
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When should a fleet manager redesign geofence automation instead of tuning it?
A redesign is necessary when internal fixes like adjusting geofence radius or polling rates no longer produce consistent alerts, especially in high-density urban areas where network congestion and device limits prevent r...
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Why do geofence alerts sometimes fail at large fleet scales?
At scale, telemetry systems can suffer data congestion from hundreds of vehicles, leading to dropped location updates. Outdated firmware on GPS controllers may not handle the polling frequency required for real-time disp...
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How does signal delay affect geofence alert accuracy?
Signal delay from network latency or low device transmission rates can cause the alert to arrive after the compliance window has passed. This creates false negative events where the dispatch center is not notified until...
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What is geofence automation for emergency ambulance fleets?
Geofence automation uses virtual boundaries to automatically trigger dispatch alerts when an ambulance enters or exits a predefined zone, such as stations, hospitals, or incident sites. This helps meet response time comp...
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How frequently should coaching sessions occur based on scorecard data?
Coaching should occur weekly or bi-weekly when a driver's score falls below a pre-determined threshold, and the sessions must be documented with a completion date to satisfy insurance audit requirements and maintain prem...
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