FAQ Archive
GPSController FAQs - Page 61
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FAQ
How accurate are geofence entry and exit timestamps for billing purposes?
They can be off by several minutes due to scheduled GPS pings and signal lag. The blog recommends using geofencing to confirm presence but pulling billable hours from engine runtime logged while the machine was inside th...
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Why do geofencing logs and engine hours reports often fail to match on construction sites?
The main reasons are GPS signal loss in deep trenches or near large equipment, idle time during lunch breaks or warm-up periods, and geofences drawn too tightly around work areas. GPS signals can drift, showing equipment...
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How should delivery fleets set useful battery health alerts?
Focus on significant events: set alerts for rapid SOH drops (e.g., over 5% in a month), excessively high charge temperatures, or when individual cell voltages drift out of alignment with others in the battery pack.
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What causes the biggest misunderstanding about EV battery health in fleets?
Thinking all charging is equal. Fast charging to full capacity in hot conditions wears batteries out much faster than slow, overnight charging to 80%, and this pattern often gets buried in basic reports.
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Can standard GPS tracking hardware monitor EV battery health?
No, basic GPS tracking devices only provide location and status information. For battery health monitoring, you need a telematics unit that can communicate directly with the vehicle's OBD-II or CAN bus to access propriet...
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How often should delivery fleets check battery health data?
Check charge cycle depth and temperature spikes daily, review SOH trends weekly, and analyze degradation rates against odometer readings monthly.
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What is the most important EV battery health metric for delivery fleets?
While State of Health percentage matters, the trend that really predicts breakdowns is historical range per full charge under similar load and weather conditions.
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What should fleet teams verify before submitting dashcam evidence for a claim?
First, watch the clip to ensure you can clearly see both vehicles' positions, the exact point of contact, and the other vehicle's license plate. Second, check that the embedded GPS location matches the driver's report. T...
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How does GPS data help with insurance claims for side swipe incidents?
The embedded GPS coordinates provide independent verification of the incident location, which can back up the driver's report and any police paperwork. This helps establish the exact location where the side swipe occurre...
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Can fleet managers edit dashcam video before submitting it to insurance?
No, absolutely not. Any editing breaks the digital chain of custody, and insurance adjusters will likely reject it as tampered evidence. Always send the original, unmodified file directly from the cloud platform to maint...
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What are the most common reasons dashcam evidence fails for side swipe insurance claims?
The most common failure is not capturing the other vehicle's license plate due to it being out of frame, poor camera angle, or glare washing out the video. Other issues include dirty lenses, GPS location inaccuracies, an...
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What does an AI dashcam typically record during a side swipe incident?
When the G-sensor detects a lateral bump that looks like a side swipe, the system saves a video clip with metadata including GPS location, speed, and G-force. It typically records a short loop (e.g., 20 seconds before an...
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